Privacy Policy

Welcome to Lanjo Aroma. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, shipping and billing address, and payment information.
Technical Information: IP address, browser type, operating system, and browsing behavior on our site.
Cookies: Information collected through cookies and similar tracking technologies to enhance your browsing experience.

2. How We Use Your Information

We use your information for the following purposes:

Order Processing: To process and fulfill your orders, including sending you emails to confirm your order status and shipment.
Customer Service: To provide customer support and respond to your inquiries.
Marketing: To send you promotional materials and newsletters, if you have opted in to receive them.
Website Improvement: To analyze website usage and improve our website and services.

3. How We Protect Your Information

We implement various security measures to protect your personal information, including:

Encryption: Sensitive information such as payment details is encrypted during transmission.
Access Controls: Personal information is accessible only to authorized personnel who need it to perform their job duties.
Regular Security Audits: We regularly review our security practices to ensure the highest level of protection.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

Service Providers: We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as they agree to keep your information confidential.
Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Your Rights

You have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Correction: You can request correction of any inaccurate or incomplete information.
Deletion: You can request deletion of your personal information, subject to certain legal obligations.
Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails.

6. Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but doing so may affect the functionality of our website.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: titian@lanjoaroma.com

Thank you for choosing Lanjoaroma.com. Your privacy is important to us.